Implement LangGraph Workflow for IT Ticket Automation

implementationChallengeDecember 1, 2025

Prompt Content

Using LangGraph, implement the workflow for the 'Automate-IT-Ticket-Resolution' task. Your graph should incorporate at least two distinct agents, utilize RAG for knowledge base lookup, and integrate with a simulated 'UserDirectoryAPI' via MCP for user verification. Demonstrate extended thinking by handling a common edge case (e.g., user not found).

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